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Miss Sophie Hayward

By William | May 7, 2026

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What our patients say about us:

Jacqueline Lewis

10:38 31 Mar 26

Great dentist . Very helpful and informative would recommed

sarah womersley

11:49 28 Mar 26

Can’t recommend highly enough. I look forward to seeing Chloe and Barbara as they are so welcoming, knowledgeable and I leave feeling happy and confident as they put you at such ease. Would give more stars if possible ♥️

Diane Amos

13:25 12 Mar 26

I was recommended to Townes and Townes by my sister who told me what a wonderful dentist they are. Being a very nervous patient, I had horrendous treatment previously, they have been fantastic, very calming atmosphere and supportive staff. Thank you all

Isabelle Novak

14:29 11 Mar 26

Always professional approach puts you at ease. Very informative. Good service 👍

kenneth king

12:23 05 Mar 26

I have been a patient of Townes and Townes for quite a number of years now. Although I live in Cam I find it very convenient going to Stonehouse, mainly because the practice is helpful with booking appointments nothing is too much trouble. The staff are very polite and treat me with great respect, the premises are very clean and comfortable with new chairs upstairs in the waiting area! Thank you for looking after me so well.

Shirley Dicker

08:37 02 Mar 26

Phil is always friendly and knows I am terrified of dentists after having bad NHS ones when young he always explains what he is doing

Jane Dickinson

14:18 19 Feb 26

I've always been a reluctant patient when it comes to Dentistry but I've been so impressed with the service, communication and treatment since I came to this practice (Originally out of a desperate need for a lasting filling.) that I've now given up my NHS slot! and that was a very big deal.

Andrew Nott

07:20 13 Feb 26

Excellent service, courteous staff and expert advice

ellie

16:24 12 Feb 26

Excellent dental practice. Very friendly & caring towards their patients. Very informative regarding treatment & procedures. Always a warm welcome

Andrew Huntly

11:46 05 Feb 26

This is an exceptional dental practice where the standards of both care, explanation and advice are of the top order. I have travelled around the UK extensively and this is by some way the best dental experience I have had.I cannot recommend them enough.

Joe Parfitt

20:36 27 Jan 26

This dentist surgery is excellent. My dentist is Seb Willey and every procedure I’ve had has been done with care, full explanations of what needs to be done and why, and then carried out without pain or any problems post-op. I highly recommend him and the team at this surgery.

David Stokes

19:13 14 Jan 26

I had a problem with a crown fitted by Philip 5 years ago. I had pulled the crown off with my over zealous flossing, They found a time slot next day and re-fitted under warranty!

Steve King

10:47 14 Jan 26

Very professional with small practice personal approach 5 stars.

angus sellwood

14:00 13 Jan 26

I generally do not enjoy going to the dentist and to be honest, I never have, but since I have been visiting Barbara and her team, these issues have disappeared. If you’re a nervous patient I cannot recommend them enough.

Harvey Carter

20:40 02 Jan 26

PHENOMENAL DENTISTRY AND EXCEPTIONAL CARE!I had my first appointment with Optimal Dental Care today, after suffering continuous, chronic toothache over the Christmas period. I was at my wits’ end and didn’t know what to do.Optimal Dental Care came highly recommended, and I am so glad I went. I explained my situation to Dr. Barbara Townes, who arranged an urgent appointment. I was treated by Dr. Phillip Townes and received hygiene care from Miss Chloe Williams. All, along with the dental nurses, were absolutely phenomenal. I am extremely grateful!I have never experienced such kindness, professionalism, and thorough care from any dentist before. The service was premium in every way, and I left feeling confident that my dental health was in the best hands. I will always recommend Optimal Dental Care to anyone and everyone. I can’t explain how grateful I am for such perfect treatment from such amazing professionals.

Andrew Wyeth

08:18 22 Dec 25

Outstanding in all areas.

Bashar Al-Gailani

10:44 18 Dec 25

Knowledge and professionalism two words drive me to attend this dentist practise . To me it stands strong . Thank you for the help and support

T H

18:39 10 Dec 25

An excellent dental practice that ensures you are well looked after. A dentist who thinks outside of the box to offer the best solutions for your dental issues. The hygenist provides excellent care and advice to maintain good dental health and the receptionist is helpful and welcoming.

Rhiannon Tuffin

10:26 04 Dec 25

Always have a great experience (not common for a dentist!). Staff are so friendly and check ups are thorough, easy to book appointments and treatments as required.Thank you!

Louise Jordan

21:15 03 Dec 25

I’ve been bringing my children here since they were tiny.It’s a fab practice. Very friendly. All the modern technology. They never rush you and they answer in detail every question you have.Really great place. I wouldn’t take my children anywhere else.

Susanne Klein

19:09 28 Nov 25

I have been with Barbara and Phil since day one. What shall I say, the rest is history.

Tony Riley

15:49 21 Nov 25

Always extremely professional and competent, no hesitation in recommending this team!

suzanne bennett -smith

09:49 09 Nov 25

The receptionist, Jackie, is friendly and welcoming. She will sort everything for you with care and efficiency. My dentist, Dr Barbara Townes is an angel in disguise, she gives pain free treatment. She is caring, efficient, explains everything and is super talented. I can’t recommend her high enough. She is simply the best. Lovely surgery, lovely people.

David Edwards

09:26 05 Nov 25

Becky

16:06 04 Nov 25

Very friendly and welcoming staff. Treatment is always fully explained including the cost. Never have to wait too long if they are running late which isn't very often.

Lucretia Bowen

16:50 01 Nov 25

I had my 6 month check up. The dentist did a through check including looking at the xrays taken 6 months ago. He's happy that nothing needs doing at the moment

Hazel Davenport

11:16 08 Oct 25

Liz Cowan

16:48 04 Oct 25

I have been a patient here for many years now. It is a really good professional practice. The staff are very kind, friendly and caring and fully aware of how anxious someone might be when going to the dentist. I wouldn't go anywhere else and I highly recommend.

Rose Tanner

10:27 01 Oct 25

This dentist is the best

W

16:35 26 Sep 25

Very kind and friendly people who ensure the best quality care for your teeth

Alwyn Williams

12:05 26 Sep 25

Great team!Family run for local people, if your looking for upto date tech with that caring touch i would sugest you sign up. On point, thanks Al.

Matthew Haynes

18:07 24 Sep 25

I have been with this dental practice for 21 years and I cannot fault them. They are friendly, professional and explain everything making sure I understand everything. I feel they give exceptional service and always feel they are fair and honest. I trust their opinion 100% and would recommend them whole heartedly. Sara Haynes.

Boguslawa Stefanowicz

11:09 20 Sep 25

This review is way overdue. I’ve been a patient for a good couple of years now, and always receive prime care. Dr Sebastian is by a mile the best dentist that I ever had. Supremely knowledgeable, innovative, thorough and professional, they deliver the best dental care.

Cherry Turner

14:13 18 Sep 25

Kind, thorough and confident of all that the dentist and staff do and advice given are always in our best interest. Professional and caring in equal measure. If you are afraid of dentists do not be as you are in excellent hands with Drs Townes and Townes

Gill Chew

11:02 18 Sep 25

Always a good experience at this dentist. Friendly staff, very good dentistry treatments for a reasonable price. Very happy with their services.

Isabel Frankland

14:55 10 Sep 25

The staff at the surgery are always helpful and professional and have accommodated me at short notice when urgent. Also impressed by the aftercare provided following a tooth extraction.

michele wheatley

13:41 04 Sep 25

I always have a very positive experience. Everything is explained very clearly and procedures only carried out with an advanced ok on costs. You feel they really do care and your present and future dental health. Lovely people.!

Peter

14:43 16 Aug 25

I have been a patient at Townes and Townes for 25 + years. They offer excellent dental and hygienist care and Jackie on reception always makes the whole experience a pleasure. They have a great team team led by very competent and professional dentists.Peter

David Feltham

15:00 29 Jul 25

Can't praise this dentist practice enough very helpful friendly and professional

Bigbird1974 Odlum

19:01 11 Jul 25

Being a nervous wreck even considering the thought of sitting in a dentist chair, didn’t give me too much scope, especially as time had passed since a bad experience 10 years prior. as time went by, the pain I was experiencing through cavities and abscess was getting ridiculous. I had to find a dentist that would appreciate and embrace my difficulties, and oh wow did I… initial consultation with Phil, extremely thorough and continually walking me through what was going on.. I needed 3 teeth extracted which made my heart skip a beat, but when I was then introduced to Barbara, Phil’s wife, she put me at ease immediately. Followed up with an appointment a week later for my first tooth extraction. Barbara was simply perfect.. caring, gentle, chatty, just amazing in every way.. I’m now actually looking forward to my next extraction, probably a crazy thing to say, but my fear has lessoned so much thanks to these guys.. thank you so so much for just being you and being amazing and understanding.

Hilary Barnett

12:55 28 Jun 25

Fantastic team. Everyone is so friendly and Phil lets you know what he’s doing ever step of the way. Pain free and fantastic facilities to ensure you get the best treatment.

Eddo Cossey

10:25 26 Jun 25

Always an excellent and friendly service. I especially value their honesty, integrity and high standards, which from personal experience are lacking in some other dentists I have been treated by in the past

Michael Dale

12:08 25 Jun 25

Great dentist, open and honest evaluation and lovely chair side manner.Hygienist and team were friendly and efficient.All members of the dental team are totally professional and keep you abreast of the state of your dental and general health where applicable. My need of antibiotics due to heart issue is a case in point.

Red Hot Chili Pepper

13:00 01 Jun 25

Towns and towns of Stonehouse Glos'. Is a very fine dentist, I say this when I greatly dislike going to the dentist due to past bad experiences. They may not be the cheapest but they are the best that I have found.

Sue Godsell

10:14 22 May 25

This is a lovely homely surgery. Everyone is so nice and helpful. All mod cons which helps the patient to understand what exactly is going on and all procedures are explained in detail. A very caring and empathetic Practice. I am disabled and every effort is made to ensure I can use a downstairs treatment room.

Caroline Brown

12:37 16 May 25

I am so grateful to Barbara, Phil and their team. Their level of care and professionalism is unrivalled.

Nathan Williams

14:14 15 May 25

Townes & Townes is a lovely little practice in Stonehouse.There is parking opposite and if you are unable to get a space outside there is a large free car park just a short walk up the high street.I have been going here for about 20 years now.Phil and the team are all really friendly and make you feel welcome and put you at ease.I know many people that come here too and say exactly the same.If you are looking for a local, professional, friendly and affordable dentist look no further.

Nikki Ashworth

18:46 05 May 25

Goranka King

21:07 03 May 25

Very professional and friendly recommend to anyone who needs excellent dental care!

liz Harding

15:01 30 Apr 25

Friendly, informative, thorough, creative.

Robert Jones

16:32 22 Apr 25

I'm so glad to have finally found a dental practice that you can tell actually cares about you and your wellbeing! every visit is like a school day as they provide you with as much information as you want, they don't rush they take there time they keep checking in to see how your doing and ive never known a dentist to be so cautious with pain levels (and ive met a few), my last visit was 2 fillings in 1 go and I honestly did not feel a thing these guys are amazing and are truly helping me with my fear of the dentist that I never thought was possible! I highly recommend these guys especially if going to the dentist creates anxiety! :)

Shona Beard

15:32 18 Apr 25

Donna McDermott

06:37 18 Apr 25

Excellent facilities. Very caring, thoughtful and knowledgeable service from the dentist, Mr Philip Townes. Gave supportive and thorough information to enable correct treatment to be delivered. All staff are very courteous and polite. I feel safe with this practice.

Caroline Young

08:56 14 Apr 25

Always a positive experience - highly professional staff, friendly and welcoming - we would all recommend without a doubt:)

Iffat Davies

21:16 10 Apr 25

Elizabeth Cox

10:42 22 Mar 25

Because of past experience with other dentists I am a very nervous patient but Townes & Townes is the best by far. Everything is explained to you and I feel in control throughout. From the moment you enter the door you are treated with dignity and respect

Jenni J

17:43 19 Mar 25

I've been using this dentist surgery (with Philip Townes) for many years, along with my family and I have always been impressed with the service and care we have received.

Elizabeth Goddard

08:57 14 Feb 25

I am very glad that I found Townes and Townes. I knew I needed extensive work on my teeth, but it took me years to find a dentist I can trust when I moved to Gloucestershire.I have had a fair bit of work done on my teeth at Townes and Townes over the years. Dr Phil Towne talks me through the procedures, gives me options, is honest about outcomes, listens to me, gives good advice, and I am truly content with the dental work he has done for me.The dental surgery has a hygienist on the premises, and a good network of dental experts. For instance, I was invery good hands when I did have to go to Towne and Towne's recommended implant specialist In Bristol. All in all, I am very happy with Townes and Townes.

Sharon Williams

21:32 12 Feb 25

Phil extremely thorough on examination, clear explanation as to why certain things were being done but not condescending in any way. Good sense of humour and personable, would make you feel at ease if you were an anxious patient.Chloe hygienist, professional, clear information given to improve oral health, caring in her manner. Thank you both 😁

Nick Macer

20:42 01 Feb 25

Excellent, friendly, efficient service. After leaving my previous dentist in Stroud I was able to get an initial appointment within a few days and, incredibly, another appointment for my badly needed filling the day after that! So, my advice to others would be, go somewhere else and leave these guys to me 😊

Sylvia Humphrey

12:32 01 Feb 25

Very happy as usual. Townes & Townes are efficient, using up to date methods and technologies to look after me. They are also kind and supportive of their patients.

Tara Hunt

16:27 12 Dec 24

Absolutely brilliant dentist! Thorough, get to the bottom of problems without unnecessary frills, very understanding

John Dey

15:46 04 Dec 24

Always feel special at this dentist even though he got a lots of people. Always explain what he going to do. And makes you feel at rest during treatment . Well done to all the friendly staff as well . Even with all going on with covid 19. Its still a 5 star from me.. Now we are in 2024 its still a 5 star treatment. Got a bit more expensive but you pay for good treatment and service . Well done to all. Even after my last treatment on 3rd December still all the above still stand on treatment and knowing what Phil us going to do and good job done.

Pete Watt

17:23 27 Nov 24

Phil is easily the best dentist I have ever been to. He takes the time to explain the options for treatment, cost and likely outcomes, and there is no pressure to decide in a hurry. Just had a tooth filled by a very skilled and gentle dentist, hardly felt the needle going in for the local anaestetic. Makes visiting the dentist as enjoyable as it can be - would happily recommend to anyone!

Alexander Golev

16:49 26 Oct 24

Friendly, professional, client-centric.

Sandra Beard

14:10 25 Oct 24

Always a warm welcome. Excellent treatment and care. Highly recommend the practice.

Les Gray

10:34 24 Oct 24

Should have come here years ago!

Maralyn Williams

08:28 24 Oct 24

Nothing to mark down, first class throughout. I would highly recommend this dental practice. Phil, Barbara, Jackie and all the team are brilliant. I saw Chloe yesterday (hygienist) very thorough and professional

Peter Wharton

10:11 19 Oct 24

Phil Townes has been looking after my teeth for many years. I have always appreciated his skill and use of technology with pictures and X-rays to explain what needs to be done and to show the results of his work. Highly recommended.

Helen Price

09:43 19 Oct 24

Both Phil and Barbara Townes are excellent dentists, efficient, professional and considerate, as is Chloe, the hygienist. I would recommend them without hesitation, especially to people with an old fashioned fear of dentists.

Duncan Darling

12:20 18 Oct 24

Excellent dentist, happy to recommend.

Steve Humphrey

14:35 17 Oct 24

Philip and the whole team at Townes and Townes have looked after my teeth for many years now, I would never consider anyone else to look after my dental health. I recently had a “disaster “ when having a wisdom tooth removed by the NHS, it almost needs such a difficult time to fully appreciate just how caring and professional the team are, their care, compassion and commitment quite simply got me through the aftermath of the NHS. We should not have to pay for high quality dental care but it is really worth every penny.

Nigel wratten

19:18 02 Oct 24

Made to feel welcome and comfortable. Usually a bit fearful going to the dentist, but not here

Yasmine Bowden

11:12 02 Oct 24

Best Dental practice for miles . Caring Compassionate Practitioners with expert skills . Highly recommended.

Paul Chater

09:29 20 Sep 24

I wanted to take a moment to express my deep appreciation for Townes and Townes, a dental practice that my wife, our three children, and I have been faithfully visiting for many years now.We are continually impressed by their professional approach to dental care. Their team is always readily available, especially during emergencies, providing us with a sense of reassurance that is truly invaluable. This level of commitment and dedication to their patients is something we deeply appreciate and it's one of the many reasons why we wouldn't consider going anywhere else for our dental needs.Over the years, we've had various dental procedures carried out at Townes and Townes. Each time, the experience has been stress-free, thanks to their exceptional service and the expertise of their staff. They have consistently provided us with top-notch dental care, ensuring our comfort and well-being at every step of the process.Barbara and Phillip, in particular, have always been incredibly friendly and welcoming. Their warm personalities, combined with their professional competence, make each visit a pleasant experience. We feel fortunate to have such a high-quality dental practice available locally to cater to our dental needs.In conclusion, we are more than just satisfied with the services provided by Townes and Townes. We are truly grateful for their dedication to providing excellent dental care and for their unwavering commitment to their patients.Paul Chater

Elaine McNeill

17:43 19 Sep 24

New to the area and I was recommended Townes & Townes by someone I met who has lived locally for a long time. Certainly not disappointed. Impressed by the dentist and also the hygienist who I need to visit regularly because of gum disease. She is very supportive, thoughtful and responsive with her treatment.

Jules Jordan

16:56 07 Sep 24

I have a big phobia of dentists , but I can honestly say that Phil is the most patient, understanding and gentle dentist I’ve had . He is definitely a perfectionist and his work is the best quality.

wayne bradley

13:58 03 Sep 24

Amazing service yesterday contacted the receptionist in the morning and in the afternoon I was treated and not in pain at all after my treatment. Very professional staff all round.

Gillian Dalgleish-Smith

17:02 29 Aug 24

I would highly recommend Townes and Townes dental surgeons. The level of care given by has always been outstanding to myself and family. You are not just a set of teeth you are a person who is holistically looked after. I would highly recommend them.

Hollie Benneyworth

13:09 22 Aug 24

Angela Knight

13:06 08 Aug 24

Very good service, hygenist very gentle but thorough

Patricia Evans

22:10 10 Jul 24

Dr Willey is an excellent dentist, I can't fault his work. He is a caring thoughtful considerate dentist.

Darren Parsond

16:11 26 Jun 24

Tim Martel

07:57 21 Jun 24

Great work, I had a crown on a front tooth that you really can't tell the difference to other teeth. I like their care and attention to detail and also care on gum health, other risks.

Peggy Grimshaw

14:56 17 Jun 24

For a start, Philip Townes is an excellent dentist, taking both care and pride in his service to our teeth.But what I so appreciate is the time he gives each of us, carefully explaining the situation, setting out the choices and most importantly, covering the different costs related to these options, a topic that surprisingly is not often so explicitly mentioned.A shout-out to Sinéad as well, the hygienist, who uses my annual cleaning session as an opportunity to show me the areas I miss and the best techniques to use to get at these. My teeth are in so much better shape having taken on board her "lessons."Such a great team!

Tim Mcneill

09:09 15 Jun 24

I am of the age where I regularly present Dr Barbara Townes with dental challenges! Her skills and expertise are second to none. I am exceptionally impressed by the Optimal Dental team and highly recommend them to anyone looking for a caring and highly professional dental practice.

Judith Pring

17:03 12 Jun 24

I have been going to the 'Townes ' Practise for many years & always feel as if I am going into a warm & friendly place! From the smiling face in reception onwards I feel cared for. Examination & treatment is always thorough & well considered with good explanations. I have never been kept waiting a significant time .This week I attended for my hygienist appointment. As usual she was thorough kind and efficient. I used to go slightly early to look at the magazines! Covid has put a temporary stop to that.

Pamela Fawkes

12:04 31 May 24

Paul Dicker

08:22 24 May 24

If you are nervous of dentists I understand I use to be too but I have been with Townes and Townes for 15yrs let me assure you Philip and his team will put you at ease they are professional people you will feel verry relaxed due to covid 19 I felt verry safe as you would expect with the new procedure that have been put in place to keep you safe there

Androula Pearce

08:20 24 May 24

Terrific team. Reassuring, educational. High standard of cleanliness, cheerfulness and professionalism. I used to be petrified of dentists but I have had my confidence restored by this Practice.

Karen Tucker

15:29 15 May 24

I have always received excellent care from the receptionist, dentist and hygienist. Dentists make me anxious but everyone has made me feel at ease. I am talked through what treatment I am receiving and my treatment has been carried out very thoroughly. I would recommend people visit this dentist.

elaine e

14:55 09 May 24

Going to a new dentist is always very stressful but my experience with Townes and Townes in Storehouse was excellent right from my first call to the surgery when the receptionist was so friendly and helpful. My dentist Mr Philip Townes is extremely competent and was great at telling me what to expect throughout the treatment. I would definitely recommend this dental practise.

Rose Mitchell

08:25 22 Apr 24

Barbara was so patient and kind and understanding with a 6 year old in pain. Everything was explained so she felt as in control as possible. Thankyou!

David Hall

11:26 20 Apr 24

An excellent professional service.You are made to feel relaxed from the moment your enter the practice.This is so important when visiting the dentist and helps eradicate all those negative memories I had as a child.!

Kath Rooksby

18:09 19 Apr 24

Would totally recommend Townes and Townes dentists as an incredibly caring and professional dental service. Our whole family are patients with Townes and Townes, we are never anxious about going for our check ups and when ever we have needed any treatment we have always had a positive experience. We feel confident our teeth are in the best health that they can be.

michael taylor

12:57 19 Apr 24

I've been a patient with Optimal for longer than I can remember.Treatment always first-class. Friendly and positive attitude. Mike Taylor

Jenna Zan

19:17 11 Mar 24

Such a lovely practice, I feel totally at ease and get the best dental health check ups. Fully recommend 😁

Margaret Adams

17:39 07 Mar 24

I have been with this practice many years and the standard of care and treatment has always been excellent. I would be happy to recommend this practice.

Christine Harris

12:14 22 Feb 24

Superb small personal dental practice. Dentists and hygienists are of the highest standard. Such a warm relaxing welcome from all staff. Dental checkup with Barbara was extremely thorough. Attention to detail picking up on any improvements I could make to me self caring for my teeth and mouth. Hygienist Chloe was also thorough checking all aspects of my teeth and mouth. Chloe was mindful of my sensitive teeth and her treatment was free of any discomfort making me feel relaxed and reassured. I highly recommend this dental practice

Lee-Anne Etherington

08:22 16 Feb 24

We came to this practice after NHS failing us. It was the best move ever! The dentists are so friendly and helpful and I definitely feel in safe hands. I’ve recommended the practice to many people.

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Phone: 01453 827474
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Google Rating

5.0

Based on 303 reviews

Townes & Townes Dental Practice

5.0

Jacqueline Lewis

10:38 31 Mar 26

Great dentist . Very helpful and informative would recommed

sarah womersley

11:49 28 Mar 26

Can’t recommend highly enough. I look forward to seeing Chloe and Barbara as they are so welcoming, knowledgeable and I leave feeling happy and confident as they put you at such ease. Would give more stars if possible ♥️

Diane Amos

13:25 12 Mar 26

I was recommended to Townes and Townes by my sister who told me what a wonderful dentist they are. Being a very nervous patient, I had horrendous treatment previously, they have been fantastic, very calming atmosphere and supportive staff. Thank you all

Isabelle Novak

14:29 11 Mar 26

Always professional approach puts you at ease. Very informative. Good service 👍

kenneth king

12:23 05 Mar 26

I have been a patient of Townes and Townes for quite a number of years now. Although I live in Cam I find it very convenient going to Stonehouse, mainly because the practice is helpful with booking appointments nothing is too much trouble. The staff are very polite and treat me with great respect, the premises are very clean and comfortable with new chairs upstairs in the waiting area! Thank you for looking after me so well.

Shirley Dicker

08:37 02 Mar 26

Phil is always friendly and knows I am terrified of dentists after having bad NHS ones when young he always explains what he is doing

Jane Dickinson

14:18 19 Feb 26

I've always been a reluctant patient when it comes to Dentistry but I've been so impressed with the service, communication and treatment since I came to this practice (Originally out of a desperate need for a lasting filling.) that I've now given up my NHS slot! and that was a very big deal.

Andrew Nott

07:20 13 Feb 26

Excellent service, courteous staff and expert advice

ellie

16:24 12 Feb 26

Excellent dental practice. Very friendly & caring towards their patients. Very informative regarding treatment & procedures. Always a warm welcome

Andrew Huntly

11:46 05 Feb 26

This is an exceptional dental practice where the standards of both care, explanation and advice are of the top order. I have travelled around the UK extensively and this is by some way the best dental experience I have had.I cannot recommend them enough.

Joe Parfitt

20:36 27 Jan 26

This dentist surgery is excellent. My dentist is Seb Willey and every procedure I’ve had has been done with care, full explanations of what needs to be done and why, and then carried out without pain or any problems post-op. I highly recommend him and the team at this surgery.

David Stokes

19:13 14 Jan 26

I had a problem with a crown fitted by Philip 5 years ago. I had pulled the crown off with my over zealous flossing, They found a time slot next day and re-fitted under warranty!

Steve King

10:47 14 Jan 26

Very professional with small practice personal approach 5 stars.

angus sellwood

14:00 13 Jan 26

I generally do not enjoy going to the dentist and to be honest, I never have, but since I have been visiting Barbara and her team, these issues have disappeared. If you’re a nervous patient I cannot recommend them enough.

Harvey Carter

20:40 02 Jan 26

PHENOMENAL DENTISTRY AND EXCEPTIONAL CARE!I had my first appointment with Optimal Dental Care today, after suffering continuous, chronic toothache over the Christmas period. I was at my wits’ end and didn’t know what to do.Optimal Dental Care came highly recommended, and I am so glad I went. I explained my situation to Dr. Barbara Townes, who arranged an urgent appointment. I was treated by Dr. Phillip Townes and received hygiene care from Miss Chloe Williams. All, along with the dental nurses, were absolutely phenomenal. I am extremely grateful!I have never experienced such kindness, professionalism, and thorough care from any dentist before. The service was premium in every way, and I left feeling confident that my dental health was in the best hands. I will always recommend Optimal Dental Care to anyone and everyone. I can’t explain how grateful I am for such perfect treatment from such amazing professionals.

Andrew Wyeth

08:18 22 Dec 25

Outstanding in all areas.

Bashar Al-Gailani

10:44 18 Dec 25

Knowledge and professionalism two words drive me to attend this dentist practise . To me it stands strong . Thank you for the help and support

T H

18:39 10 Dec 25

An excellent dental practice that ensures you are well looked after. A dentist who thinks outside of the box to offer the best solutions for your dental issues. The hygenist provides excellent care and advice to maintain good dental health and the receptionist is helpful and welcoming.

Rhiannon Tuffin

10:26 04 Dec 25

Always have a great experience (not common for a dentist!). Staff are so friendly and check ups are thorough, easy to book appointments and treatments as required.Thank you!

Louise Jordan

21:15 03 Dec 25

I’ve been bringing my children here since they were tiny.It’s a fab practice. Very friendly. All the modern technology. They never rush you and they answer in detail every question you have.Really great place. I wouldn’t take my children anywhere else.

Susanne Klein

19:09 28 Nov 25

I have been with Barbara and Phil since day one. What shall I say, the rest is history.

Tony Riley

15:49 21 Nov 25

Always extremely professional and competent, no hesitation in recommending this team!

suzanne bennett -smith

09:49 09 Nov 25

The receptionist, Jackie, is friendly and welcoming. She will sort everything for you with care and efficiency. My dentist, Dr Barbara Townes is an angel in disguise, she gives pain free treatment. She is caring, efficient, explains everything and is super talented. I can’t recommend her high enough. She is simply the best. Lovely surgery, lovely people.

David Edwards

09:26 05 Nov 25

Becky

16:06 04 Nov 25

Very friendly and welcoming staff. Treatment is always fully explained including the cost. Never have to wait too long if they are running late which isn't very often.

Lucretia Bowen

16:50 01 Nov 25

I had my 6 month check up. The dentist did a through check including looking at the xrays taken 6 months ago. He's happy that nothing needs doing at the moment

Hazel Davenport

11:16 08 Oct 25

Liz Cowan

16:48 04 Oct 25

I have been a patient here for many years now. It is a really good professional practice. The staff are very kind, friendly and caring and fully aware of how anxious someone might be when going to the dentist. I wouldn't go anywhere else and I highly recommend.

Rose Tanner

10:27 01 Oct 25

This dentist is the best

W

16:35 26 Sep 25

Very kind and friendly people who ensure the best quality care for your teeth

Alwyn Williams

12:05 26 Sep 25

Great team!Family run for local people, if your looking for upto date tech with that caring touch i would sugest you sign up. On point, thanks Al.

Matthew Haynes

18:07 24 Sep 25

I have been with this dental practice for 21 years and I cannot fault them. They are friendly, professional and explain everything making sure I understand everything. I feel they give exceptional service and always feel they are fair and honest. I trust their opinion 100% and would recommend them whole heartedly. Sara Haynes.

Boguslawa Stefanowicz

11:09 20 Sep 25

This review is way overdue. I’ve been a patient for a good couple of years now, and always receive prime care. Dr Sebastian is by a mile the best dentist that I ever had. Supremely knowledgeable, innovative, thorough and professional, they deliver the best dental care.

Cherry Turner

14:13 18 Sep 25

Kind, thorough and confident of all that the dentist and staff do and advice given are always in our best interest. Professional and caring in equal measure. If you are afraid of dentists do not be as you are in excellent hands with Drs Townes and Townes

Gill Chew

11:02 18 Sep 25

Always a good experience at this dentist. Friendly staff, very good dentistry treatments for a reasonable price. Very happy with their services.

Isabel Frankland

14:55 10 Sep 25

The staff at the surgery are always helpful and professional and have accommodated me at short notice when urgent. Also impressed by the aftercare provided following a tooth extraction.

michele wheatley

13:41 04 Sep 25

I always have a very positive experience. Everything is explained very clearly and procedures only carried out with an advanced ok on costs. You feel they really do care and your present and future dental health. Lovely people.!

Peter

14:43 16 Aug 25

I have been a patient at Townes and Townes for 25 + years. They offer excellent dental and hygienist care and Jackie on reception always makes the whole experience a pleasure. They have a great team team led by very competent and professional dentists.Peter

David Feltham

15:00 29 Jul 25

Can't praise this dentist practice enough very helpful friendly and professional

Bigbird1974 Odlum

19:01 11 Jul 25

Being a nervous wreck even considering the thought of sitting in a dentist chair, didn’t give me too much scope, especially as time had passed since a bad experience 10 years prior. as time went by, the pain I was experiencing through cavities and abscess was getting ridiculous. I had to find a dentist that would appreciate and embrace my difficulties, and oh wow did I… initial consultation with Phil, extremely thorough and continually walking me through what was going on.. I needed 3 teeth extracted which made my heart skip a beat, but when I was then introduced to Barbara, Phil’s wife, she put me at ease immediately. Followed up with an appointment a week later for my first tooth extraction. Barbara was simply perfect.. caring, gentle, chatty, just amazing in every way.. I’m now actually looking forward to my next extraction, probably a crazy thing to say, but my fear has lessoned so much thanks to these guys.. thank you so so much for just being you and being amazing and understanding.

Hilary Barnett

12:55 28 Jun 25

Fantastic team. Everyone is so friendly and Phil lets you know what he’s doing ever step of the way. Pain free and fantastic facilities to ensure you get the best treatment.

Eddo Cossey

10:25 26 Jun 25

Always an excellent and friendly service. I especially value their honesty, integrity and high standards, which from personal experience are lacking in some other dentists I have been treated by in the past

Michael Dale

12:08 25 Jun 25

Great dentist, open and honest evaluation and lovely chair side manner.Hygienist and team were friendly and efficient.All members of the dental team are totally professional and keep you abreast of the state of your dental and general health where applicable. My need of antibiotics due to heart issue is a case in point.

Red Hot Chili Pepper

13:00 01 Jun 25

Towns and towns of Stonehouse Glos'. Is a very fine dentist, I say this when I greatly dislike going to the dentist due to past bad experiences. They may not be the cheapest but they are the best that I have found.

Sue Godsell

10:14 22 May 25

This is a lovely homely surgery. Everyone is so nice and helpful. All mod cons which helps the patient to understand what exactly is going on and all procedures are explained in detail. A very caring and empathetic Practice. I am disabled and every effort is made to ensure I can use a downstairs treatment room.

Caroline Brown

12:37 16 May 25

I am so grateful to Barbara, Phil and their team. Their level of care and professionalism is unrivalled.

Nathan Williams

14:14 15 May 25

Townes & Townes is a lovely little practice in Stonehouse.There is parking opposite and if you are unable to get a space outside there is a large free car park just a short walk up the high street.I have been going here for about 20 years now.Phil and the team are all really friendly and make you feel welcome and put you at ease.I know many people that come here too and say exactly the same.If you are looking for a local, professional, friendly and affordable dentist look no further.

Nikki Ashworth

18:46 05 May 25

Goranka King

21:07 03 May 25

Very professional and friendly recommend to anyone who needs excellent dental care!

liz Harding

15:01 30 Apr 25

Friendly, informative, thorough, creative.

Robert Jones

16:32 22 Apr 25

I'm so glad to have finally found a dental practice that you can tell actually cares about you and your wellbeing! every visit is like a school day as they provide you with as much information as you want, they don't rush they take there time they keep checking in to see how your doing and ive never known a dentist to be so cautious with pain levels (and ive met a few), my last visit was 2 fillings in 1 go and I honestly did not feel a thing these guys are amazing and are truly helping me with my fear of the dentist that I never thought was possible! I highly recommend these guys especially if going to the dentist creates anxiety! :)

Shona Beard

15:32 18 Apr 25

Donna McDermott

06:37 18 Apr 25

Excellent facilities. Very caring, thoughtful and knowledgeable service from the dentist, Mr Philip Townes. Gave supportive and thorough information to enable correct treatment to be delivered. All staff are very courteous and polite. I feel safe with this practice.

Caroline Young

08:56 14 Apr 25

Always a positive experience - highly professional staff, friendly and welcoming - we would all recommend without a doubt:)

Iffat Davies

21:16 10 Apr 25

Elizabeth Cox

10:42 22 Mar 25

Because of past experience with other dentists I am a very nervous patient but Townes & Townes is the best by far. Everything is explained to you and I feel in control throughout. From the moment you enter the door you are treated with dignity and respect

Jenni J

17:43 19 Mar 25

I've been using this dentist surgery (with Philip Townes) for many years, along with my family and I have always been impressed with the service and care we have received.

Elizabeth Goddard

08:57 14 Feb 25

I am very glad that I found Townes and Townes. I knew I needed extensive work on my teeth, but it took me years to find a dentist I can trust when I moved to Gloucestershire.I have had a fair bit of work done on my teeth at Townes and Townes over the years. Dr Phil Towne talks me through the procedures, gives me options, is honest about outcomes, listens to me, gives good advice, and I am truly content with the dental work he has done for me.The dental surgery has a hygienist on the premises, and a good network of dental experts. For instance, I was invery good hands when I did have to go to Towne and Towne's recommended implant specialist In Bristol. All in all, I am very happy with Townes and Townes.

Sharon Williams

21:32 12 Feb 25

Phil extremely thorough on examination, clear explanation as to why certain things were being done but not condescending in any way. Good sense of humour and personable, would make you feel at ease if you were an anxious patient.Chloe hygienist, professional, clear information given to improve oral health, caring in her manner. Thank you both 😁

Nick Macer

20:42 01 Feb 25

Excellent, friendly, efficient service. After leaving my previous dentist in Stroud I was able to get an initial appointment within a few days and, incredibly, another appointment for my badly needed filling the day after that! So, my advice to others would be, go somewhere else and leave these guys to me 😊

Sylvia Humphrey

12:32 01 Feb 25

Very happy as usual. Townes & Townes are efficient, using up to date methods and technologies to look after me. They are also kind and supportive of their patients.

Tara Hunt

16:27 12 Dec 24

Absolutely brilliant dentist! Thorough, get to the bottom of problems without unnecessary frills, very understanding

John Dey

15:46 04 Dec 24

Always feel special at this dentist even though he got a lots of people. Always explain what he going to do. And makes you feel at rest during treatment . Well done to all the friendly staff as well . Even with all going on with covid 19. Its still a 5 star from me.. Now we are in 2024 its still a 5 star treatment. Got a bit more expensive but you pay for good treatment and service . Well done to all. Even after my last treatment on 3rd December still all the above still stand on treatment and knowing what Phil us going to do and good job done.

Pete Watt

17:23 27 Nov 24

Phil is easily the best dentist I have ever been to. He takes the time to explain the options for treatment, cost and likely outcomes, and there is no pressure to decide in a hurry. Just had a tooth filled by a very skilled and gentle dentist, hardly felt the needle going in for the local anaestetic. Makes visiting the dentist as enjoyable as it can be - would happily recommend to anyone!

Alexander Golev

16:49 26 Oct 24

Friendly, professional, client-centric.

Sandra Beard

14:10 25 Oct 24

Always a warm welcome. Excellent treatment and care. Highly recommend the practice.

Les Gray

10:34 24 Oct 24

Should have come here years ago!

Maralyn Williams

08:28 24 Oct 24

Nothing to mark down, first class throughout. I would highly recommend this dental practice. Phil, Barbara, Jackie and all the team are brilliant. I saw Chloe yesterday (hygienist) very thorough and professional

Peter Wharton

10:11 19 Oct 24

Phil Townes has been looking after my teeth for many years. I have always appreciated his skill and use of technology with pictures and X-rays to explain what needs to be done and to show the results of his work. Highly recommended.

Helen Price

09:43 19 Oct 24

Both Phil and Barbara Townes are excellent dentists, efficient, professional and considerate, as is Chloe, the hygienist. I would recommend them without hesitation, especially to people with an old fashioned fear of dentists.

Duncan Darling

12:20 18 Oct 24

Excellent dentist, happy to recommend.

Steve Humphrey

14:35 17 Oct 24

Philip and the whole team at Townes and Townes have looked after my teeth for many years now, I would never consider anyone else to look after my dental health. I recently had a “disaster “ when having a wisdom tooth removed by the NHS, it almost needs such a difficult time to fully appreciate just how caring and professional the team are, their care, compassion and commitment quite simply got me through the aftermath of the NHS. We should not have to pay for high quality dental care but it is really worth every penny.

Nigel wratten

19:18 02 Oct 24

Made to feel welcome and comfortable. Usually a bit fearful going to the dentist, but not here

Yasmine Bowden

11:12 02 Oct 24

Best Dental practice for miles . Caring Compassionate Practitioners with expert skills . Highly recommended.

Paul Chater

09:29 20 Sep 24

I wanted to take a moment to express my deep appreciation for Townes and Townes, a dental practice that my wife, our three children, and I have been faithfully visiting for many years now.We are continually impressed by their professional approach to dental care. Their team is always readily available, especially during emergencies, providing us with a sense of reassurance that is truly invaluable. This level of commitment and dedication to their patients is something we deeply appreciate and it's one of the many reasons why we wouldn't consider going anywhere else for our dental needs.Over the years, we've had various dental procedures carried out at Townes and Townes. Each time, the experience has been stress-free, thanks to their exceptional service and the expertise of their staff. They have consistently provided us with top-notch dental care, ensuring our comfort and well-being at every step of the process.Barbara and Phillip, in particular, have always been incredibly friendly and welcoming. Their warm personalities, combined with their professional competence, make each visit a pleasant experience. We feel fortunate to have such a high-quality dental practice available locally to cater to our dental needs.In conclusion, we are more than just satisfied with the services provided by Townes and Townes. We are truly grateful for their dedication to providing excellent dental care and for their unwavering commitment to their patients.Paul Chater

Elaine McNeill

17:43 19 Sep 24

New to the area and I was recommended Townes & Townes by someone I met who has lived locally for a long time. Certainly not disappointed. Impressed by the dentist and also the hygienist who I need to visit regularly because of gum disease. She is very supportive, thoughtful and responsive with her treatment.

Jules Jordan

16:56 07 Sep 24

I have a big phobia of dentists , but I can honestly say that Phil is the most patient, understanding and gentle dentist I’ve had . He is definitely a perfectionist and his work is the best quality.

wayne bradley

13:58 03 Sep 24

Amazing service yesterday contacted the receptionist in the morning and in the afternoon I was treated and not in pain at all after my treatment. Very professional staff all round.

Gillian Dalgleish-Smith

17:02 29 Aug 24

I would highly recommend Townes and Townes dental surgeons. The level of care given by has always been outstanding to myself and family. You are not just a set of teeth you are a person who is holistically looked after. I would highly recommend them.

Hollie Benneyworth

13:09 22 Aug 24

Angela Knight

13:06 08 Aug 24

Very good service, hygenist very gentle but thorough

Patricia Evans

22:10 10 Jul 24

Dr Willey is an excellent dentist, I can't fault his work. He is a caring thoughtful considerate dentist.

Darren Parsond

16:11 26 Jun 24

Tim Martel

07:57 21 Jun 24

Great work, I had a crown on a front tooth that you really can't tell the difference to other teeth. I like their care and attention to detail and also care on gum health, other risks.

Peggy Grimshaw

14:56 17 Jun 24

For a start, Philip Townes is an excellent dentist, taking both care and pride in his service to our teeth.But what I so appreciate is the time he gives each of us, carefully explaining the situation, setting out the choices and most importantly, covering the different costs related to these options, a topic that surprisingly is not often so explicitly mentioned.A shout-out to Sinéad as well, the hygienist, who uses my annual cleaning session as an opportunity to show me the areas I miss and the best techniques to use to get at these. My teeth are in so much better shape having taken on board her "lessons."Such a great team!

Tim Mcneill

09:09 15 Jun 24

I am of the age where I regularly present Dr Barbara Townes with dental challenges! Her skills and expertise are second to none. I am exceptionally impressed by the Optimal Dental team and highly recommend them to anyone looking for a caring and highly professional dental practice.

Judith Pring

17:03 12 Jun 24

I have been going to the 'Townes ' Practise for many years & always feel as if I am going into a warm & friendly place! From the smiling face in reception onwards I feel cared for. Examination & treatment is always thorough & well considered with good explanations. I have never been kept waiting a significant time .This week I attended for my hygienist appointment. As usual she was thorough kind and efficient. I used to go slightly early to look at the magazines! Covid has put a temporary stop to that.

Pamela Fawkes

12:04 31 May 24

Paul Dicker

08:22 24 May 24

If you are nervous of dentists I understand I use to be too but I have been with Townes and Townes for 15yrs let me assure you Philip and his team will put you at ease they are professional people you will feel verry relaxed due to covid 19 I felt verry safe as you would expect with the new procedure that have been put in place to keep you safe there

Androula Pearce

08:20 24 May 24

Terrific team. Reassuring, educational. High standard of cleanliness, cheerfulness and professionalism. I used to be petrified of dentists but I have had my confidence restored by this Practice.

Karen Tucker

15:29 15 May 24

I have always received excellent care from the receptionist, dentist and hygienist. Dentists make me anxious but everyone has made me feel at ease. I am talked through what treatment I am receiving and my treatment has been carried out very thoroughly. I would recommend people visit this dentist.

elaine e

14:55 09 May 24

Going to a new dentist is always very stressful but my experience with Townes and Townes in Storehouse was excellent right from my first call to the surgery when the receptionist was so friendly and helpful. My dentist Mr Philip Townes is extremely competent and was great at telling me what to expect throughout the treatment. I would definitely recommend this dental practise.

Rose Mitchell

08:25 22 Apr 24

Barbara was so patient and kind and understanding with a 6 year old in pain. Everything was explained so she felt as in control as possible. Thankyou!

David Hall

11:26 20 Apr 24

An excellent professional service.You are made to feel relaxed from the moment your enter the practice.This is so important when visiting the dentist and helps eradicate all those negative memories I had as a child.!

Kath Rooksby

18:09 19 Apr 24

Would totally recommend Townes and Townes dentists as an incredibly caring and professional dental service. Our whole family are patients with Townes and Townes, we are never anxious about going for our check ups and when ever we have needed any treatment we have always had a positive experience. We feel confident our teeth are in the best health that they can be.

michael taylor

12:57 19 Apr 24

I've been a patient with Optimal for longer than I can remember.Treatment always first-class. Friendly and positive attitude. Mike Taylor

Jenna Zan

19:17 11 Mar 24

Such a lovely practice, I feel totally at ease and get the best dental health check ups. Fully recommend 😁

Margaret Adams

17:39 07 Mar 24

I have been with this practice many years and the standard of care and treatment has always been excellent. I would be happy to recommend this practice.

Christine Harris

12:14 22 Feb 24

Superb small personal dental practice. Dentists and hygienists are of the highest standard. Such a warm relaxing welcome from all staff. Dental checkup with Barbara was extremely thorough. Attention to detail picking up on any improvements I could make to me self caring for my teeth and mouth. Hygienist Chloe was also thorough checking all aspects of my teeth and mouth. Chloe was mindful of my sensitive teeth and her treatment was free of any discomfort making me feel relaxed and reassured. I highly recommend this dental practice

Lee-Anne Etherington

08:22 16 Feb 24

We came to this practice after NHS failing us. It was the best move ever! The dentists are so friendly and helpful and I definitely feel in safe hands. I’ve recommended the practice to many people.

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